Age Minimum Policy
All puppies must be at least three (3) months old and through their third round of their puppy shots. And all of our dogs must be spayed or neutered once they reach seven (7) months.
Civil Conduct and Comfort Policy
We also want to make sure that our campers play well with others (or are at least civil towards them), so every dog must come in for a required day or daycare before they can make a boarding reservation or sign up for a multi-visit daycare package. On your dog's first day at Camp Woof, they'll go through an introduction process where they'll slowly meet other dogs so we can see how they respond to and interacts with the different personalities and activity levels of the dogs in the playgroup.
If your dog is relaxed and comfortable, the introduction might last half an hour. If your dog is nervous and shy, the introduction might take three or four hours. Since we don't know how long an introduction is going to last, we like for our new dogs to be in sometime between 7am and 11am, and to stay with us for at least six hours. This gives us time to make sure your dog gets along with the other dogs (as well as the staff) and that they'll be happy at camp, and it also gives your dog the chance to explore the facility and get to know the other dogs and the staff, so they are on familiar ground the next time they comes back to camp.
To set up your dog's first day of daycare, call us for further details. Then you'll just need to have your vet fax shot records and you can either download our registration form or fill one out on your dog's first day.
While most dogs that come through our door do well, we're aware that dog daycare isn't for every dog. If we signs of aggression from a dog, we will pull him from the playgroup and ask his parents that they are not to return to camp. Our "no aggressive dog" policy is applied to all campers, whether it's their first day of daycare or whether they've been to us for three years. This policy helps us ensure that our playgroup is safe for all kinds of shy ones, social ones, large ones, small ones, young ones, old ones. We even have blind, deaf, or three-legged dogs. And they all get along with each other.
Also, if a dog suffers from such severe separation anxiety that they won't relax despite all efforts to get him to calm down, we'll let you know that this environment might not be the best for him and will be happy to recommend a petsitter. We want the dogs at Camp Woof to be happy, and we'll always let you know how your dog does during his visits.
Boarding Surcharge Policy
For certain holiday and primetime periods, a surcharge will be applied to all boarding reservations. The surcharge is $3/night per dog unless using a boarding package. Our managers will be happy to discuss this policy and provide you with the dates the surcharge will be applied. For major holidays, boarding requires a 3-night minimum stay.
In reference to the surcharge policy, a deposit is required to secure a reservation. The deposit is one night's boarding fee and will be deducted from the total bill at the end of your dog's stay. However, the deposit will not be refunded if you fail to show for your reservation or if you cancel within 72 hours of your scheduled drop-off date.
We'll be happy to bathe your dog for you, whether they're finished a week-long boarding visit or has just been playing with us for the day. Our bath service includes a wash (shampoo and conditioner), massage, and dry. (If your dog has sensitive or dry skin, we have a variety of different shampoos we can use. Or if you use medicated shampoo, feel free to bring that in and we'll of course use it on your dog.) Baths cost start at $15, and bath packages are also available. Speak to one of our managers for details.